AN AN ANALYSIS OF STUDENT’ SATISFACTION AND DISSATISFACTION EXPERIENCE AND LEARNING STYLE ON REMOTE LEARNING AT 8th SEMESTER OF ENGLISH DEPARTEMENT IN UNIVERSITY OF SULTAN AGENG TIRTAYASA

Abstract

This research has its goals to find out what students have experienced in remote learning and additionally to find out what most of the students applied in their learning style in 8th-semesters of the English department at the University of Sultan Ageng Tirtayasa. The researcher used qualitative research with thematic analysis as the data analysis technique. Open questionnaires and interviews as the instrument to gather the needed data. The subject in this research is the 8th-semester student of the University of Sultan Ageng Tirtayasa, 40 student report has been recorded. Based on the report the researcher discovered that most students experience more unsatisfied than satisfied with remote learning. Even with unsatisfied experience mostly reported, the student still gained a satisfactory experience with remote learning. Based on the data student mostly applied a “visual” learning style in their learning, students are able to gain better perception in learning by seeing a video that has a use to give a better understanding in an enjoyable way. In light the finding, the researcher suggest to use the findings as references material for improving a remote learning system.